The Top 10 Things You Should Know About the U.S. Postal Service


The Smithsonian Institution’s National Postal Museum is dedicated to the preservation, study and presentation of postal history and philately. The Museum, located in Washington, DC, was created by an agreement between the Smithsonian Institution and the United States Postal Service in 1990 and opened to the public in 1993. In 2013, the William H. Gross Stamp Gallery — the world’s largest gallery dedicated to philately — opened its doors. The gallery provides an experience available nowhere else and offers something for everyone, from casual visitors to experienced collectors. For more information, go to
The phrase by Herodotus etched atop the James A. Farley Building in Manhattan — “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds” — is not the official Postal Service motto. The Postal Service does not have a motto.
The Postal Service is environmentally friendly and is a respected sustainability leader. It promoted sustainable practices long before doing so was encouraged, mandated or governed.
The Postal Service is the only organization in the country that has the resources, network infrastructure and logistical capability to deliver to every residential and business address in the nation.
The Postal Service has the country’s largest retail network — larger than McDonald’s, Starbucks and Walmart combined, domestically.
The Postal Service can and does compete with the private sector — and it collaborates with it, too. UPS and FedEx pay the Postal Service to deliver more than 470 million of their ground packages to residences, taking advantage of the Postal Service’s expansive delivery network. The Postal Service pays UPS and FedEx for air transportation, taking advantage of their comprehensive air networks.
Mail is a great communication tool. No monthly plans. No signal outages. No roaming charges. Regardless of geographic location, anyone can send a letter for just 49¢ to anywhere in the United States, its territories and U.S. military and diplomatic installations worldwide.
Mail is reliable, trusted and secure — more than 200 federal laws protect the sanctity of the U.S. Mail. These laws are enforced by the U.S. Postal Inspection Service. U.S. Postal Inspectors are federal agents, mandated to safeguard the nation’s mail — including the people who move it and the customers who use it.
The Postal Service continues to improve customer service by increasing access to postal services online, on smart-phones and in the places people visit every day: grocery stores, drug stores, ATMs and local retailers.

And most importantly…

The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations

This information came from

2014 Facts and figures about your Postal Service

Both literally and figuratively, the U.S. Postal Service delivers for America.  Even in an increasingly digital world, the Postal Service remains part of the bedrock infrastructure of this nation’s economy, serving its people and businesses and binding the nation together.  Postal Facts tells our story in an interesting and fun way.  


Size and Scope

The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. The Postal Service delivers to nearly 153 million addresses in every state, city and town in the country. Everyone living in the United States and its territories has access to postal products and services and pays the same postage regardless of their location.

By the Numbers *

67.3 billion — 2013 revenue, in dollars

158.4 billion — number of mailpieces processed

40 — percent of the world’s mail volume handled by the Postal Service

1.8 billion — dollar amount paid every two weeks in salaries and benefits

489,727** — number of career employees

137,037** — number of non-career employees

31,135 — number of Postal Service-managed retail offices

211,654 — number of vehicles — one of the largest civilian fleets in the world

1.2 billion — number of miles driven each year by mail carriers and truck drivers

38.8 million — number of address changes processed

41.2 — percent of retail revenue from alternative access channels

1.1 billion — total number of visits to

83.4 million — number of inquiries handled by the Postal Customer Care Center

873.3 million — dollar amount of online stamp and retail sales at

47.6 million — number of Click-N-Ship labels printed

510.2 million — total revenue, in dollars, from Click-N-Ship label purchases

107.5 million — number of packages picked up using Free Package Pickup

5.3 million — number of passport applications accepted

94.9 million — number of money orders issued

457.6 million — amount in revenue from 2,500 postal Self-Service Kiosks, in dollars

70,000 — number of stores, banks and Self-Service Kiosks that sell stamps

773,882 — number of new delivery points added to the network in 2013

152.9 million — total number of delivery points nationwide

73 — Patrick R. Donahoe, 73rd Postmaster General

0 — tax dollars received for operating the Postal Service

*all information based on 2013 data, unless otherwise noted

**as of January 21, 2014